Technology

Are your customers still strangers to you?

Are your customers still strangers to you?
Do you know your customer name? Do you know how often the customer visit you? Do you send greetings to your customer on the special occasions like Anniversary, New year, Birthday? Do you know when the last time they visited you? Do you know what’s the average spend when the customers visit you? Do you know the number of customers who have stopped coming to you? If your answer to most of the above mentioned questions is “NO”, then it’s time for u to think over on whether we are doing well...